Home / Water Damage
Water Damage Restoration
Burst pipe at 2 a.m.? Slab leak soaking the carpet? Every hour water sits it climbs walls, swells framing and feeds mold. We answer 24/7, extract fast, dry to IICRC S500 standards and repair everything — one company, one claim.
Book online 24/7 · Direct insurance billing · CSLB #1135692 Class A & B
What We Handle
From category 1 clean-water leaks to category 3 sewage backups — extraction, drying, demolition and complete repair, with the moisture logs and photos your adjuster requires.
Emergency Water Services
- 24/7 water extraction & removal
- Burst & leaking pipe response
- Slab leak damage
- Water heater & appliance failures
- Sewage & black-water cleanup
- Toilet, tub & sink overflows
- Ceiling & roof leak damage
Drying, Repair & Rebuild
- Structural drying & dehumidification
- Moisture mapping & daily monitoring
- Hardwood, carpet & flooring damage
- Drywall & insulation replacement
- Antimicrobial treatment
- Contents pack-out coordination
- Complete reconstruction under our GC license
Cleanup Crew and Rebuild Contractor — Same Company
Because FirstHour is a division of SSD Constructors, Inc. (CSLB #1135692, Class A & B), the crew that mitigates the damage belongs to the licensed general contractor that rebuilds it. One scope, one schedule, one company accountable from the emergency call to the final walkthrough.
Included in every FirstHour response — documented with photos and readings for your insurance file.
Included in every FirstHour response — documented with photos and readings for your insurance file.
Included in every FirstHour response — documented with photos and readings for your insurance file.
Respond
24/7 dispatch — we secure the property and stop the damage from spreading.
Document
Photos, moisture readings and a written scope your adjuster can approve.
Mitigate
Industry-standard drying, cleaning and removal of unsalvageable materials.
Rebuild
Full reconstruction under our GC license — back to pre-loss condition.
Straight Answers
How fast do you respond to water damage?
We dispatch 24/7 with a 60–90 minute on-site target in Orange County and rapid response across LA, San Diego, Riverside and San Bernardino Counties. With water, speed directly shrinks the loss.
Will my homeowners insurance cover water damage?
Sudden and accidental water damage — burst pipes, appliance failures, water heater leaks — is covered by most policies. We document the loss, write the Xactimate estimate and bill your carrier directly; you typically pay only your deductible.
Do I need to move out during drying?
Usually not. Most structural drying takes 3–5 days with equipment running in the affected rooms. For large or contaminated losses we'll tell you honestly if temporary relocation makes sense.
Can you fix the damage after drying, or do I need another contractor?
We rebuild it ourselves. FirstHour is a division of SSD Constructors, a Class A & B licensed general contractor — drywall, flooring, cabinets, paint, everything back to pre-loss condition.
Water Spreads By The Hour. Get A Crew Moving.
Book online in 60 seconds or call the 24-hour line. Free assessment, straight answers, and on covered losses we bill your insurance directly.
Prefer to talk? Call (949) 620-6393 — a real person, 24 hours a day.